A new mother, juggling full-time work and caregiving responsibilities, reached a breaking point when her child fell seriously ill. With no available childcare options and her leave fully exhausted, she applied for unpaid leave, backed by a medical certificate, to care for her child.
Throughout her absence, she remained contactable and kept her reporting officer informed. Yet, her unpaid leave request was rejected, and her absence was deemed unauthorised. Eventually, she tendered her resignation with the intention to serve her notice period.
Union Intervention
Recognising her sincere efforts to balance work and family, the union stood firmly by her. We submitted an appeal to the relevant authorities, citing her continued communication and caregiving responsibilities.
The Outcome
A successful waiver of salary in lieu of notice, protecting her finances and dignity.
Policy Spotlight: Tripartite Guidelines on FWA Requests
This case strongly reinforces the recent Tripartite Guidelines on Flexible Work Arrangement Requests, which encourage employers to assess such requests fairly and reasonably, especially in caregiving contexts.
What This Case Highlights
- Compassionate practices aren’t just ideal—they’re necessary.
- Transparent communication deserves recognition, not penalty.
- Unions play a vital role in ensuring fair employment outcomes.
Union Action in Motion
- Timely advocacy and appeal support
- Policy-aligned representation for caregiving challenges
- Ongoing commitment to workplace compassion and fairness
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About ESU
The Education Services Union (ESU) represents professionals in Singapore’s private education sector. Since its founding in 2006, ESU has championed fair workplace practices, supported members with training and development opportunities, and provided financial assistance such as bursaries and scholarships. Through NTUC partnerships and member benefits, ESU continues to empower educators and uplift its community.
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